Delivery Information

  Standard Express
Delivery Days 7 – 14 Business Days 2-7 Business Days
Process Item and Ship Out 1 – 2 days 1 – 2 days
Process Day

Monday – Friday

1 – 3 Business days

Monday – Friday

1 – 3 Business days

Shipping Carrier Hong Kong Airmail FedEx Express ( WorldWide )

SF Express ( Hong Kong )

Shipping Destination Worldwide Worldwide
Track Package Link Link
Before ship, we’ll do Quality Control of the for make sure buyer satisfied purchase at Melkco

Melkco Exchange and Return Policy :
If something isn’t right or you just change your mind, don’t sweat it, we are happy to accept a return. Please read below for all of the details you need to know.

To return your online purchase for a refund, simply head into a store that stocks the brand you’ve purchased. If that’s not possible, you can also return them for a refund via post. Please note that in store purchases must be returned or exchanged in store and cannot be returned via post as it all gets a little tricky for everyone.

How to return an online order in store :
1    Head to Return (link ) and complete the return form
2    Return item must be with the packaging without any damage
3    Once we receive the package and confirm that it meet the return policy, we’ll process your refund and send you an email to let you know
4    The refund will appear in your account in 3-5 days after you hear from us
5    Return Successful!

We only accept the returning item of :
1    The item produce faulty, so the item is not same with the picture
2    The items is damage from the beginning you receive the items.

We don’t accept the returning item of :
1    While shipping, the carrier damage the items and packaging
2    User usage faulty that make the item damage